SERVICE AGREEMENT

House KEEPER Nanny Services

Thank you for your interest in House KEEPER Nanny Services. This document outlines the services offered, policies, and terms that apply when you engage our services. A personalized agreement will be provided before service begins.

SERVICES OFFERED

House KEEPER Nanny Services provides specialized support in the following areas:

Postpartum Doula Support

  • Emotional support and companionship for new parents

  • Newborn care assistance and education

  • Breastfeeding/feeding support

  • Light meal preparation for the family

  • Light housekeeping related to mother and baby

  • Sibling adjustment support

  • Resource and referral information

Newborn Care Specialist Services

  • Expert infant care and sleep support

  • Feeding assistance (bottle/breast)

  • Development of healthy sleep habits

  • Nursery organization and preparation

  • Parent education on newborn care techniques

  • Overnight care options

  • Multiples expertise

Nanny Services

  • Professional childcare in your home

  • Age-appropriate activities and engagement

  • Meal preparation for children

  • Transportation to/from activities (with proper authorization)

  • Homework assistance

  • Light housekeeping related to children

Household Management

  • Comprehensive home organization

  • Meal planning and preparation

  • Laundry and clothing care

  • Grocery shopping and errand running

  • Family schedule management

  • Creating systems for household efficiency

SERVICE TERMS

Booking Process

  1. Initial consultation to discuss your family's needs

  2. Service proposal with customized options

  3. Scheduling based on availability

  4. Service agreement completion and deposit

  5. Service delivery

Service Fee Structure

  • Customized service packages based on your family's needs

  • Minimum service fee: $100 per booking

  • Hourly services available in 15-minute increments

  • Specialized care options for overnight support

  • Proxy and shared care options available upon request

Payment Terms

  • Payment methods: Cash, Check, or Venmo

  • Non-refundable deposit required to secure booking

  • Payment schedule will be specified in your personalized agreement

  • Late payments subject to a 5% fee

Cancellation Policy

  • Cancellations made 72+ hours before scheduled service: No cancellation fee

  • Cancellations made between 24-72 hours: 50% of booked service fee

  • Cancellations made less than 24 hours: 100% of booked service fee

  • Weather-related cancellations handled on a case-by-case basis

PROFESSIONAL STANDARDS

Qualifications

  • CPR and First Aid certified

  • Professional training as a postpartum Doula and Advanced Newborn Care Specialist

  • Background checked and references available

  • Ongoing professional development

Confidentiality

All information about your family will be kept strictly confidential. Your privacy is respected and protected at all times.

Safety Commitment

  • Prioritizing the safety and well-being of your family

  • Following current safe sleep and childcare guidelines

  • Emergency protocols in place

  • Adaptation to your family's specific safety requirements

SCOPE OF PRACTICE

As your House KEEPER Nanny, I am committed to providing exceptional support while maintaining clear professional boundaries:

  • I am not a licensed medical professional and do not provide medical advice or treatments

  • I support breastfeeding families but am not a certified lactation consultant (unless specifically noted)

  • I will not administer medications unless explicitly directed by parents

  • I will recommend appropriate professional care when situations arise outside my scope

CLIENT EXPECTATIONS

To ensure the best possible service experience, clients are expected to:

  • Provide accurate information about family needs and expectations

  • Maintain a safe home environment

  • Communicate openly about feedback, concerns, or changing needs

  • Respect professional boundaries and service hours

  • Complete required paperwork before service begins

NEXT STEPS

To begin working together:

  1. Contact me via phone, email, or the website contact form

  2. Schedule your free consultation

  3. Receive your personalized service agreement with detailed terms

  4. Begin your service with peace of mind

CONTACT INFORMATION

Ella
House KEEPER Nanny Services
Ella@housekeepernanny.com

This service overview is for informational purposes. A detailed, personalized service agreement will be provided before any services begin.