Privacy Policy

Last Updated: 10/05/2025

Thank you for choosing House KEEPER Nanny Services. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website or engage my services.

Information I Collect

Personal Information:

  • Contact information (name, email address, phone number, home address)

  • Family information (children's names, ages, relevant health information)

  • Service preferences and requirements

  • Payment information

How Information is Collected:

  • Contact/inquiry forms on this website

  • Email correspondence

  • Phone conversations

  • In-person consultations

  • Booking/scheduling systems

How I Use Your Information

I use the information collected to:

  • Provide, personalize, and improve my services

  • Communicate with you about appointments and services

  • Process payments

  • Address your questions and concerns

  • Adapt my services to meet your family's needs

  • Comply with legal obligations

Information Storage and Protection

I am committed to protecting your personal information:

  • All electronic records are password-protected

  • Physical documents are kept in secure, locked storage

  • I maintain current security measures for all electronic devices

  • I retain your information only as long as necessary to provide services or as required by law

Information Sharing

I respect your privacy and do not sell your personal information. I may share information in the following limited circumstances:

  • With your explicit consent

  • With service providers who help operate my business (scheduling software, payment processors)

  • If required by law or legal process

  • In emergency situations to protect personal safety

Your Rights

You have the right to:

  • Access the personal information I have about you

  • Request corrections to your information

  • Request deletion of your information

  • Opt out of communications

  • File a complaint with relevant authorities

Cookie Policy

My website may use cookies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality.

Changes to This Policy

I may update this policy periodically. Significant changes will be communicated via email or website notice.

Contact Information

If you have questions about this Privacy Policy, please contact me at: Ella@housekeepernanny.com